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Poster: Terrapin219 Date: Mar 6, 2015 6:29pm
Forum: faqs Subject: help plz - Account has gone missing?

Hi, my original screen name was Terrapin2190.

A while back I must have switched my e-mail address for this site and forgot to activate it through the activation link provided in the e-mail. I had been logging in recently, but today I tried to log in and it popped up saying "This email address was not found in the archive database." I went to the e-mail address that I switched it to and tried clicking on the activation link, but got a page stating that the activation link was invalid or expired.

I'd really like to get my original screen name back so others can find my posts and I can have access to my bookmarks. Since there's no technical support page for the archive, I'm not sure where to go to try and get this sorted out. If anyone could help me it would be truly appreciated.

I can provide any additional information for verification if needed.

Reply [edit]

Poster: Jeff Kaplan Date: Mar 6, 2015 7:45pm
Forum: faqs Subject: Re: help plz - Account has gone missing?

would you like Terrapin2190 with the email address used for Terrapin219 ?

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Poster: Terrapin219 Date: Mar 19, 2015 6:31pm
Forum: faqs Subject: Re: help plz - Account has gone missing?

Yes, that would be fine. I can change the email address back to the original once that's done. Thanks so much for the speedy reply!

Reply [edit]

Poster: Jeff Kaplan Date: Mar 20, 2015 11:27am
Forum: faqs Subject: Re: help plz - Account has gone missing?

ok 2190 has the email address that 219 did.